Terms & conditions

Terms & Conditions

By placing an order at HandBenderSweden (“HandBenderSweden”, “we”, “us”, “our”) you agree to these terms and conditions. If you do not agree to these terms and conditions, please do not place an order.

We reserve the right, at our sole discretion, to change, modify, add, amend or remove any part of these Terms and Conditions from time to time, and it is your responsibility to check these Terms & Conditions from time to time for changes.

General Terms & Conditions

Orders can only be placed at handbendersweden.com. You are always welcome to contact us if you have any questions concerning your order or our products in general.

After having placed your order at handbendersweden.com you agree to monitor your e-mail, since all communication is done via mail.

We reserve the right for sold out products, delays, technical problems, as we reserve the right to refuse any order for whatever reason.

You must be aged 18 years or over to make a purchase from HandBenderSweden.

We abide by the Swedish Sale of Goods Act

Pricing and Payments

In collaboration with PayPal, we offer credit card payment. For further information regarding terms and conditions regarding the use of PayPal, please visit paypal.com.

All prices on our website are listed in Swedish kronor (SEK), and include 25 % VAT.

Prices may be changed at any time without further notice. We reserve the right to change our products’ prices at any time without further notice. However, if you have ordered but not yet paid for a product, we guarantee the price from when the order was placed.

When proceeding from the shopping basket to check out, the total cost including VAT and shipping costs of your order will be displayed. In check out you will also find complete terms and conditions regarding delivery and shipping costs.

Delivery

The ordered product is generally shipped out the same day, if the order is placed before 2 p.m.

Please note that HandBenderSweden cannot provide a guaranteed delivery date for your order, since this service is provided by third party companies.

Returns & Cancellations

If you change your mind after making a purchase, just ship your merchandise back to us unused within 14 days. We do not charge anything for returns, but you pay for the shipping back to us. If possible, please make use of the original packaging when returning a product. Make sure that the product is well packaged and that the delivery note, or other note where order number and customer data is included. If that information is missing, we cannot establish that the returned product is coming from you. When we have received the returned product your money will be refunded.

Return address

HandBenderSweden AB
Alstigen 6C
685 34 Torsby
SWEDEN

If a package is not picked up, we reserve the right to charge you for shipping costs (to and return) and handling fee, currently 250 SEK.

Complaints

If your received product is defect, malfunctioning or missing, please contact our customer support via e-mail.

Warranty & Claims

Our products have a 12 month warranty. Our technical support offers repairs regarding faults not covered by the warranty, or faults that occured after 12 months. Please contact our customer support for more information.

Personal information

When you provide your personal information to us, you approve that we store it and use it to complete the purchase and fulfil our obligations to you. The database stores name, address, telephone number, payment information, purchase information. This information might be used for marketing purposes.

HandBenderSweden AB